Comprehensive Network Coverage
Advanced Reimbursement Management Reclaims their Network with NETGEAR® STM Stream Scanning Technology

Industry: Healthcare

Advanced Reimbursement Management, LLC (www.advancedreimbursement.com ) is headquartered in Phoenix, Arizona. Based on the belief that maximum reimbursement can best be achieved through full integration of the technical, clinical, and legal aspects of claims management, the company has developed a family of services to help hospitals convert receivables to cash. These services include Receivables Management, Post Payment Review, Denials Management, Eligibility Services and Clinical Auditing.

Background

Bobby Miller, Chief Network Engineer of Advanced Reimbursement Management, is in charge of the design, installation, monitoring and maintenance of WAN and LAN implementations throughout the company. The network consists of 5 T1s with an internal server segment and 130 users in multiple locations who use the network for email and Web browsing. All network traffic enters and exits through a single gateway. There were two issues that Bobby faced when reviewing the company's network security infrastructure. First of all, although each individual desktop had desktop anti-virus installed, there were still many reported incidents of infection by malware - the Zlob Trojan being one such example. The second issue was the fact that their mail server was being overwhelmed with large amounts of spam email every day. This hurt team member productivity and consumed over forty percent of their available network bandwidth. Bobby needed an additional layer of security to provide further protection for the network's Web traffic and a solution to their spam problem.